At btoue, we are committed to ensuring a smooth and hassle-free delivery process for our customers. Please review our shipping policy for important details about our services.
Where We Ship
We currently ship only within the United Kingdom.
Shipping Methods and Costs
Standard Shipping:
- Delivery Time: 2–5 business days
- Cost: Free for all orders
Order Processing
- Orders are processed within 1–2 business days after payment is confirmed.
- You will receive a confirmation email with tracking information once your order is shipped.
Delivery Times
- Delivery times are estimates and may vary due to unforeseen circumstances such as weather, holidays, or carrier delays.
Tracking Your Order
You will receive a tracking number via email once your order has been shipped. Use this number to track your package on the carrier’s website.
Undeliverable Packages
If a package is returned to us due to an incorrect address or failure to collect, we will contact you to arrange reshipment. Additional shipping fees may apply.
Missing or Delayed Orders
If your order hasn’t arrived within the estimated time frame, please contact us at [email protected] or call us at +44 70 4024 2899.
Thank you for choosing btoue! We strive to provide the best shopping and shipping experience for all our customers.