Not (just) for kids
Serve it hot, cold or spiked. Use dairy or plant milk. Any time of day for anyone in the family.
3,500 Years in the Making
The Velvetiser builds on a 3,500 year story of drinking chocolate. From Aztec warriors to British aristocrats, read about the heritage of the Velvetiser.
Frequently Asked Questions
What is the capacity of the Velvetiser?
The Velvetiser makes one 8oz serving at a time. That might sound smaller than your latte order, but trust us – it’s the perfect size.
Is the Velvetiser compatible with US domestic power?
Yes!
Whilst we’re a British company, we made these Velvetisers specifically for the US market. They’re built to work with 110V power and are fitted with standard US outlets – no ugly converters required!
How many servings can the Velvetiser make?
The Velvetiser makes one 8oz serving at a time, so everyone can enjoy their favourite flavour.
Why is high cocoa, low sugar so important?
The main ingredient in any chocolate product should be cocoa. All to often it’s not, because sugar is cheaper and masks the taste of poor quality cocoa.
We believe you deserve better. We grow, roast and Velvetise the finest cocoa in the world so you taste the layers of nuanced chocolate flavour with less of the sugar.
How to I register my 12 month warranty?
Your velvetiser is covered by a full 12 month parts & labour warranty. It’s automatically activated when you buy a Velvetiser from us.
If you purchased from a retailer, activate your warranty by heading to us.hotelchocolat.com/velvetiser-warranty.
Can I use other chocolate in the Velvetiser?
Our hot chocolate flakes are carefully crafted to work optimally with the Velvetiser. Using other chocolate may not work properly and risks damaging the Velvetiser – for this reason it would invalidate your warranty.
What else can I do with my Velvetiser?
Lots! It makes a perfect chocolate sauce to serve with ice cream, a creamy ganache to top a cake with. Use it for a matcha or for silky smooth milk for your latte.
When can I have a hot chocolate?
Whenever you’re awake! You might try a dark hot chocolate instead of a coffee mid morning, enjoy a classic 70% as a pick-me-up after the gym or indulge in a salted caramel cup as an evening treat.
Can I get a bundle of hot chocolates with my Velvetiser?
Of course! The Starter kit is a perfect way to build your hot chocolate station, it includes a Velvetiser, 40 servings of Hot Chocolate and 2 cocoa-inspired pod cups.
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